Refund Payment Process
Johns Hopkins University issues refunds electronically, allowing you to choose among options such as direct deposit to your bank account or a BankMobile Vibe account.
New students will receive a green envelope delivered to their local address which is listed in the student information system, SIS.
Be sure to update your address and look for a letter from BankMobile.
If you did not receive your green envelope or need a PIN, go to SIS https://sis.jhu.edu/sswf/. Select Billing> Summary> Make Refund Choice
BankMobile vibe: https://www.vibeaccount.com/
A partial refund of payments will be made to students withdrawing of their own accord as follows:
- 1-2 weeks after classes begin, 100%
- 3 weeks after classes begin, 50%
- 4-6 weeks after classes begin, 25%
- After 6 weeks, no refund
Online Prerequisite Courses
A partial refund of payments will be made to students withdrawing from online prerequisite courses of their own accord as follows:
- 1 week after classes begin, 100%
- 2 weeks after classes begin, 50%
- 3-4 week after classes begin, 25%
- After 5 weeks, no refund
Percentages are calculated from the date the student submits a written statement of withdrawal. No refund will be granted to students dismissed for disciplinary reasons.
Student Billing Self-Service
Using the Student Information System (SIS), current students with an active Johns Hopkins Login ID (JHED ID) can receive and pay electronic invoices. No paper invoice will be mailed; review all future invoices online.
Review your student account and make payment in SIS: https://sis.jhu.edu/sswf/
Please mail tuition payments (if applicable) to:
JHU Third Party Payer & Payment Processing Team
Johns Hopkins University
Garland Hall, B33
3400 N. Charles Street
Baltimore, MD 21218
Make checks payable to "Johns Hopkins University" and include the student's name and student ID number that appears on the statement.
Third Party Payers
Students with third party payers—outside organizations sponsoring some or all of their tuition and fees—are required to submit documentation and complete a brief acknowledgement section on SIS Self Service.
For detailed instructions and information, see https://studentaffairs.jhu.du/third-party. This website includes information on how to upload the required documentation, along with FAQs and contact information for the JHU Third Party Payer team.
1098 T Tax Credit Document
Students can consent to receive an electronic form of the 1098-t . The new 2018 1098-t document will be available starting, January 25, 2019, SIS: https://sis.jhu.edu/sswf/ select Billing> Summary> View 1098-T
Student Accounts is responsible for providing students with tuition billing, collecting payments, payment plans, refund checks, selling MTA passes and student health insurance. Questions about your account? Contact us.